Q&A

【Hotel / Guest rooms】
Please tell me the check-in and check-out times.
Normal check-in time is 3pm and check-out time is 10am.
【Hotel / Guest rooms】
It looks like we will arrive after 11pm.What should I do?
Please be sure to contact us in advance by phone or email.
Depending on your arrival time, we may refuse your request.
【Hotel / Guest rooms】
Can I postpone my check-out time?
A late-out fee of 1,000 yen will be charged for each hour.
Depending on the availability, we may not be able to accommodate you.
Please unde…Continue reading
【Hotel / Guest rooms】
Do you have any long-term stay plan?
We will consider it depending on the period.
Please contact us by phone or email.
【Hotel / Guest rooms】
I would like you to take care of my luggage before check-in.
You can keep it.Please ask the front desk staff after 9am.
【Hotel / Guest rooms】
Is it possible to store my luggage after check-out?
You can store your luggage for free only on the day of check-out.
If you pick up your luggage after the day after check-out, you will be cha…Continue reading

Reservations/Inquiries

Please contact us if you have any questions.

03-6458-1540